1. Introduction

Complete Construction Consultancy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website.

2. Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, email address, phone number, and any other information you provide when filling out forms or contacting us.
• Non-personal Information: Browser type, device information, and IP address, collected for website analytics and to improve user experience.

3. How We Use Your Information

• To provide the services you request, including consultancy, project management, and customer support.
• To send you relevant updates and marketing materials, if you have opted-in to receive them.
• To enhance your experience with the website and improve our services.

4. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in delivering our services, such as project managers, contractors, and payment processors. These partners are obligated to maintain the confidentiality of your information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device to track activity and enhance functionality. You may choose to disable cookies in your browser settings, but this may limit certain features of the website.

7. Your Rights

• You have the right to request access to the personal information we hold about you.
• You may request that we update or correct any incorrect information.
• You may request the deletion of your personal information, subject to legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review the policy periodically for updates.

10. Contact Us

If you have any questions about our Terms & Conditions or Privacy Policy, please contact us at:

• Email: lee.wilde@johnryangroup.co.uk